Just back from a ship inspection of Holland America’s Volendam at the CLIA (Cruise Lines International Association) conference, the official travel agency conference of the cruise line industry. Here are some Volendam ship facts:
Passenger capacity: 1,432
Crew members: 615
Length: 781 feet
Holland America (HAL) has a solid reputation and most people I’ve met who have cruised with them have thoroughly enjoyed their onboard experiences. Through my research and conversations with numerous cruisers, I’ve found that HAL is best suited for mature travellers. But, it’s also becoming popular for multi-generation family vacations.
Today, I toured and had lunch onboard the Volendam with 400 travel agents. (Note: I’m not a travel agent but attended the CLIA conference to expand my knowledge of cruising for my workshops and future book. Also, I should mention that I worked onboard seven Princess Cruises ships over a seven year period.) In the 2010 Cruise Poll conducted by the upscale Conde Nast magazine, the Volendam was ranked 17th out of 25 in the “Large Ships” category. Here are my observations based on today’s tour:
- The floral-themed ship is over ten years old, which is ancient compared to most of its kind on the high sea
- The Volendam shows its age through its outdated and sometimes worn decor.
- We ate a 3-course meal (salad, choice of steak or salmon and tiramisu) in the stunning two-level Rotterdam dining room.
- Everyone at my table of six found the salad of mixed greens, cranberries, two small pieces of chicken and only a drop (no kidding!) of salad dressing could have been better.
- We quite enjoyed the steak and salmon.
- The tiramisu was OK and someone noted that they’d had better.
- Staff was very friendly and professional.
- The staterooms are fine, of decent size but have outdated decor.
- The spacious and modern internet cafe/library area is a wonderful spot to pass the time.
- In the public areas, the ceilings seem quite low and the ship overall is rather dark.
- The jewel tones of the show lounge are a lovely touch. (See photo at left)
- The glass-encased workout room is bright and spacious.
- The spa has some unique features including pretty blue tiled heated loungers in a peaceful and scenic setting.
- This is a perfect sized vessel for people who don’t want to be on either a tiny or mega-ship.
Although HAL is a very good cruise line and overall, the Volendam is fine, there are so many ships sailing the seas that are newer, have more appealing decor and better public areas that I’d encourage you to seek out those ahead of this one.

































